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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Deak

November 4, 2024

5  out of  5
rating by Frank Deak
"This State Farm Agency directed by Mr Jonathan English provides the best service all the time. They are very knowledgeable and helpful. I can highly recommend them for all your insurances, like car, home or property."
We responded:
"Thank you Frank for your 5-star review. We are so glad we could help you. "
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kevin dorsey

October 29, 2024

5  out of  5
rating by kevin dorsey
"I always have a great experience with this agency no matter what the question or issue, great team that know there profession"
We responded:
"Thank you Kevin! We love helping our customers with their insurance questions."
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Sherri Ray

October 26, 2024

5  out of  5
rating by Sherri Ray
"I could not be more happier with their service. Jessica is the BEST! She honestly cares."
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Carl Brown

October 16, 2024

5  out of  5
rating by Carl Brown
"Awesome customer service Answered all questions before I asked them"
We responded:
"Carl, Thank you so much for taking the time to leave us a kind review. "
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Shelley Carter

October 3, 2024

5  out of  5
rating by Shelley Carter
"They have been so kind, helpful and caring. Even before this disaster they always worked with us and took care of us. But the way they reached out and stepped up to help us in this disaster is a true blessing. Thank you"
We responded:
"Shelley thank you so much for taking the time to leave us a review. We are blessed that you are our customer. "
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Will S

August 29, 2024

2  out of  5
rating by Will S
"Initially my expert was excellent with Jonathan English, the staff was friendly helpful and took the time to answer my questions. The problems started with the extreme over billing from the quoted price. Took over a week to get an answer on what had happened meanwhile I got charged $300 more than expected. In the end they had made a mistake on their quote l, no apology no warning when it was found just a massive auto pay withdrawal. Asked for a call from Mr. English never got it and I Moved on to Allstate and have been much happier. First and last time with State Farm"
We responded:
"We're so sorry to hear about your recent experience. We understand that it fell far short of your expectations and we take your feedback very seriously. It's disheartening to learn that we missed the mark, and we apologize for any inconvenience or frustration this may have caused you. We appreciate you taking the time to share your concerns with us, as it helps us identify areas where we need to improve. Thank you again for your feedback. We hope to have the chance to regain your trust in the future."
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Steven Cagle

July 12, 2024

5  out of  5
rating by Steven Cagle
"Working with Jonathan English State Farm has been an awesome experience. Had to make a lot of changes to my policies due to divorce and Jonathan's team made each step effortless. Of all the ways a company can excel in customer service, communication is where this agency exceeds expectations, particularly working with Erin. Thanks for all the help!"
We responded:
"Thank you so much for your review Steven. We are so happy we could help you."
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RG Williams

May 23, 2024

5  out of  5
rating by RG Williams
"Jessica Louie and Johnathan English are top notch people! Honesty and integrity are the guidelines of this office. Additionally, they’re also friends And makes a big difference in this business"
We responded:
"Thank you so much for your review. We are happy that we could help you."
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Travis

May 19, 2024

5  out of  5
rating by Travis
"Every time that I have called, I was treated with respect and professionalism. Each representative understood my concerns and address them very well, explain any policy issue, etc. Great Team!"
We responded:
"Thank you so much for your review Travis. We are glad we could help you. "
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Nina-Marie Barr

May 15, 2024

5  out of  5
rating by Nina-Marie Barr
"Jonathan English State Farm Office has been so helpful and professional each time I’ve called on them to help me and always willing to answer my questions or concerns. I highly recommend them if you’re looking for insurance in Columbia County area."
We responded:
"Thank you so much for your five star review! We are happy we could help you. "
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jennifer Harris

March 5, 2024

5  out of  5
rating by jennifer Harris
"They are always willing to help when you call and have used them for a few years. Now Jonathan and his staff are friendly, and he supports the community."
We responded:
"Thank you for your review Jennif3er. We are glad to help. "
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Carolyn Trimmier

January 20, 2024

5  out of  5
rating by Carolyn Trimmier
"Jonathan is a great guy and helped us with a much needed policy. Thank you, Jonathan, for your help. David and Carolyn Trimmier"
We responded:
"Thank you so much for your 5-star review Carolyn. We are happy to help. "
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Michael Barnish

January 5, 2024

5  out of  5
rating by Michael Barnish
"I had my insurance transferred to his agency. He spent a good amount of time explaining and confirming my needs. I would highly recommend him for my insurance needs."
We responded:
"Thanks for your 5-star review Michael. We are glad that we can help you. "
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Clarice Montjoy

November 1, 2023

5  out of  5
rating by Clarice Montjoy
"Becca is awesome! She is very super friendly, knowledgeable, and fast! She has always gotten me the information or set up new coverage for me immediately. I love having a local agent that I can physically meet with if I need to."
We responded:
"Thank you so much for your review Clarice. We are glad we can help you. "
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Krystal Durant

October 30, 2023

5  out of  5
rating by Krystal Durant
"My mom and I have had to make several changes to our account lately, and Erin Dean has been PHENOMENAL, during every phone call/email, and every step of the way! I’m extremely grateful for her courtesy and professionalism, and for going out of her way for me and my mom!"
We responded:
"Thank you so much for your 5-star review Krystal! "
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lashae and jay

August 22, 2023

1  out of  5
rating by lashae and jay
"Everytime you call nobody in office knows anything post to call back and never does that either🤦🏽‍♀️"
We responded:
"We're sorry to hear about the frustration you've encountered with our office. This isn't the experience we want for our customers. Please accept our apologies for any inconvenience caused. We're actively working to address these issues and improve our communication. If you're open to it, we'd like to gather more details about your experience so we can rectify the situation. "
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Sam Willard

July 31, 2023

5  out of  5
rating by Sam Willard
"Becca did an outstanding job! I will highly recommend this office to anyone I can. Thank you all for a great customer experience and helping me resolve my insurance issues. If I could give 10 stars I would."
We responded:
"Thank you, Sam, for your fantastic feedback! We're thrilled to hear that Becca provided you with outstanding service and that you had such a positive experience at our office. We appreciate your kind words and your recommendation means a lot to us. "
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Lynda Marie

July 27, 2023

5  out of  5
rating by Lynda Marie
"Very friendly and accommodating practice ! Mary is a BIG help with my busy schedule and she saved me money! Thanks again!"
We responded:
"Thank you so much for kind words! We're delighted to hear that Mary was able to assist you effectively and accommodate your busy schedule. Saving you money is always a bonus, we're glad we could provide a positive experience. If you ever need further assistance, please don't hesitate to reach out. "
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Lapread Nixon

July 26, 2023

5  out of  5
rating by Lapread Nixon
"Becca is a great agent"
We responded:
"Thanks for the Shout out Lapread! Becca is a valuable part of our team."
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Stephanie Huffman

July 24, 2023

5  out of  5
rating by Stephanie Huffman
"This branch of State Farm has absolutely fantastic customer service. Mary has been a huge help and has answered all questions within minutes. She has been extremely prompt while getting me multiple discounts from bundling home and truck insurance."
We responded:
"Thank you for your kind words, Stephanie! It’s great to hear we were able to protect your Home and Car with insurance that fit your needs. Please give us a call if we can help with anything further. "
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Haleigh Harmon

July 20, 2023

5  out of  5
rating by Haleigh Harmon
"Kayti shows great professionalism. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the five-star review, Haleigh! We are glad to hear you had a great experience working with Kayti! "
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Taylor Mcdaniel

July 20, 2023

5  out of  5
rating by Taylor Mcdaniel
"I would give 10 stars if I could!! I have called a few times for assistance and spoken with the lovely Kaytlyn and she is extremely helpful, sweet and professional all at the same time. She seems to really enjoy her job. You don’t find that trait often these days. Thank you!"
We responded:
"Taylor, thank you for taking the time to write such an incredible review! Kaytlyn is a wonderful asset to our team, so it comes as no surprise that you have enjoyed working with her! We are so happy that you have been assisted by a professional, sweet, and helpful individual like Kaytlyn. Please let Kaytlyn or another team member know if you have any questions or concerns! -Jonathan "
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Jessica Gagne

July 20, 2023

5  out of  5
rating by Jessica Gagne
"So grateful to have them help my family out! No complaints. Wouldn't have gone with anyone else."
We responded:
"Thanks for the five-star review, Jessica! We take pride in helping our Good Neighbors find the coverage that fits their unique needs! Please let us know if you have any questions! -Jonathan"
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Gracie Wilson

July 20, 2023

5  out of  5
rating by Gracie Wilson
"I had a great experience with kaytlyn. She is wonderful and very helpful"
We responded:
"Thank you for the five-star review, Gracie! We are so happy to hear that Kaytlyn was able to help!- Jonathan"
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Carl Dennis

July 20, 2023

5  out of  5
rating by Carl Dennis
"I really appreciate Jessica helping me today she was very professional."
We responded:
"Thank you for the five-star review, Carl. We are glad to hear that Jessica was able to help! -Jonathan"