State Farm® Insurance Agent Jonathan English
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carl Brown
October 16, 2024
"Awesome customer service Answered all questions before I asked them"
"Carl, Thank you so much for taking the time to leave us a kind review. "
Shelley Carter
October 3, 2024
"They have been so kind, helpful and caring. Even before this disaster they always worked with us and took care of us. But the way they reached out and stepped up to help us in this disaster is a true blessing. Thank you"
"Shelley thank you so much for taking the time to leave us a review. We are blessed that you are our customer. "
Will S
August 29, 2024
"Initially my expert was excellent with Jonathan English, the staff was friendly helpful and took the time to answer my questions. The problems started with the extreme over billing from the quoted price. Took over a week to get an answer on what had happened meanwhile I got charged $300 more than expected. In the end they had made a mistake on their quote l, no apology no warning when it was found just a massive auto pay withdrawal. Asked for a call from Mr. English never got it and I Moved on to Allstate and have been much happier. First and last time with State Farm"
"We're so sorry to hear about your recent experience. We understand that it fell far short of your expectations and we take your feedback very seriously. It's disheartening to learn that we missed the mark, and we apologize for any inconvenience or frustration this may have caused you. We appreciate you taking the time to share your concerns with us, as it helps us identify areas where we need to improve. Thank you again for your feedback. We hope to have the chance to regain your trust in the future."
Steven Cagle
July 12, 2024
"Working with Jonathan English State Farm has been an awesome experience. Had to make a lot of changes to my policies due to divorce and Jonathan's team made each step effortless. Of all the ways a company can excel in customer service, communication is where this agency exceeds expectations, particularly working with Erin. Thanks for all the help!"
"Thank you so much for your review Steven. We are so happy we could help you."
RG Williams
May 23, 2024
"Jessica Louie and Johnathan English are top notch people! Honesty and integrity are the guidelines of this office. Additionally, they’re also friends And makes a big difference in this business"
"Thank you so much for your review. We are happy that we could help you."
Travis
May 19, 2024
"Every time that I have called, I was treated with respect and professionalism. Each representative understood my concerns and address them very well, explain any policy issue, etc. Great Team!"
"Thank you so much for your review Travis. We are glad we could help you. "
Nina-Marie Barr
May 15, 2024
"Jonathan English State Farm Office has been so helpful and professional each time I’ve called on them to help me and always willing to answer my questions or concerns. I highly recommend them if you’re looking for insurance in Columbia County area."
"Thank you so much for your five star review! We are happy we could help you. "
jennifer Harris
March 5, 2024
"They are always willing to help when you call and have used them for a few years. Now Jonathan and his staff are friendly, and he supports the community."
"Thank you for your review Jennif3er. We are glad to help. "
Carolyn Trimmier
January 20, 2024
"Jonathan is a great guy and helped us with a much needed policy. Thank you, Jonathan, for your help. David and Carolyn Trimmier"
"Thank you so much for your 5-star review Carolyn. We are happy to help. "
Michael Barnish
January 5, 2024
"I had my insurance transferred to his agency. He spent a good amount of time explaining and confirming my needs. I would highly recommend him for my insurance needs."
"Thanks for your 5-star review Michael. We are glad that we can help you. "
Clarice Montjoy
November 1, 2023
"Becca is awesome! She is very super friendly, knowledgeable, and fast! She has always gotten me the information or set up new coverage for me immediately. I love having a local agent that I can physically meet with if I need to."
"Thank you so much for your review Clarice. We are glad we can help you. "
Krystal Durant
October 30, 2023
"My mom and I have had to make several changes to our account lately, and Erin Dean has been PHENOMENAL, during every phone call/email, and every step of the way! I’m extremely grateful for her courtesy and professionalism, and for going out of her way for me and my mom!"
"Thank you so much for your 5-star review Krystal! "
lashae and jay
August 22, 2023
"Everytime you call nobody in office knows anything post to call back and never does that either🤦🏽♀️"
"We're sorry to hear about the frustration you've encountered with our office. This isn't the experience we want for our customers. Please accept our apologies for any inconvenience caused. We're actively working to address these issues and improve our communication. If you're open to it, we'd like to gather more details about your experience so we can rectify the situation. "
Sam Willard
July 31, 2023
"Becca did an outstanding job! I will highly recommend this office to anyone I can. Thank you all for a great customer experience and helping me resolve my insurance issues. If I could give 10 stars I would."
"Thank you, Sam, for your fantastic feedback! We're thrilled to hear that Becca provided you with outstanding service and that you had such a positive experience at our office. We appreciate your kind words and your recommendation means a lot to us. "
Lynda Marie
July 27, 2023
"Very friendly and accommodating practice ! Mary is a BIG help with my busy schedule and she saved me money! Thanks again!"
"Thank you so much for kind words! We're delighted to hear that Mary was able to assist you effectively and accommodate your busy schedule. Saving you money is always a bonus, we're glad we could provide a positive experience. If you ever need further assistance, please don't hesitate to reach out. "
Lapread Nixon
July 26, 2023
"Becca is a great agent"
"Thanks for the Shout out Lapread! Becca is a valuable part of our team."
Stephanie Huffman
July 24, 2023
"This branch of State Farm has absolutely fantastic customer service. Mary has been a huge help and has answered all questions within minutes. She has been extremely prompt while getting me multiple discounts from bundling home and truck insurance."
"Thank you for your kind words, Stephanie! It’s great to hear we were able to protect your Home and Car with insurance that fit your needs. Please give us a call if we can help with anything further. "
Haleigh Harmon
July 20, 2023
"Kayti shows great professionalism. ⭐️⭐️⭐️⭐️⭐️"
"Thank you for the five-star review, Haleigh! We are glad to hear you had a great experience working with Kayti! "
Taylor Mcdaniel
July 20, 2023
"I would give 10 stars if I could!! I have called a few times for assistance and spoken with the lovely Kaytlyn and she is extremely helpful, sweet and professional all at the same time. She seems to really enjoy her job. You don’t find that trait often these days. Thank you!"
"Taylor, thank you for taking the time to write such an incredible review! Kaytlyn is a wonderful asset to our team, so it comes as no surprise that you have enjoyed working with her! We are so happy that you have been assisted by a professional, sweet, and helpful individual like Kaytlyn. Please let Kaytlyn or another team member know if you have any questions or concerns! -Jonathan "
Jessica Gagne
July 20, 2023
"So grateful to have them help my family out! No complaints. Wouldn't have gone with anyone else."
"Thanks for the five-star review, Jessica! We take pride in helping our Good Neighbors find the coverage that fits their unique needs! Please let us know if you have any questions! -Jonathan"
Gracie Wilson
July 20, 2023
"I had a great experience with kaytlyn. She is wonderful and very helpful"
"Thank you for the five-star review, Gracie! We are so happy to hear that Kaytlyn was able to help!- Jonathan"
Carl Dennis
July 20, 2023
"I really appreciate Jessica helping me today she was very professional."
"Thank you for the five-star review, Carl. We are glad to hear that Jessica was able to help! -Jonathan"
Betty Allen
July 18, 2023
"All of my questions were answered. Becca the account manager was professional, kind and friendly. She was very helpful."
"Betty, thank you for Becca's shout-out! We love it when our team can assist our customers needs. We love being a helpful neighbor!"
Kandi White
July 5, 2023
"Great people! They are always available and go above and beyond for their clients, especially with getting you the best deal!! Prices are great and customer service is even better!!"
"Kandi, thank you for the kind words! We really appreciate your review and will continue to serve you well. "
Drew “Andy” McNeal
June 29, 2023
"My mother and stepfather have been with Jonathan English for years. They’ve been with State Farm for over 22 years and that’s why I joined them almost a year ago. I just bought a new vehicle and called them and within 10 minutes they had everything switched over from my old vehicle to my new vehicle and have everything emailed to me and to the lienholder within 15 minutes atter the phone call!!!! Now you tell me, isn’t that awesome service! Every time I call them and every time my mother calls them no matter what it’s for if we’re going to be a couple days late on our payment or if we need to change something no matter what it is, They always been extremely nice, referred to us by our first name just like we’re a member of their family. I wished I’ve been with this office, Jonathan, English, since I’ve been driving. That’s how wonderful their customer service is. My hats off to John English and his staff I wish every business was like them."
"Thank you so much for your glowing review! Our team has loved being there for you and your family these past few months and looks forward to serving you all in the future. Even though you didn't begin your auto journey with us, we're honored that you've chosen us to assist you from here on out! From everyone on the Jonathan English State, thank you so much."